TurboTrader Support

We understand that TurboTrader is a complicated tool to use. That's why our support area exists to provide you with as much help as you need.

Self-Help Support

We have several ways you can seek help using TurboTrader.

Support Wiki: Built by members of the Co-operative, the TurboTrader Support Wiki has all sorts of information that may help to answer your questions, and it's constantly growing.

Chatrooms: TurboTrader offers several chatrooms, including a dedicated Peer Support room where you can ask other users questions. You might even catch some of our staff in there, if we're not too busy!

Technical Support

Email: Encountered a problem with TurboTrader that you can't work out? Feel free to contact our Support staff using our web form, or your favourite email client.


Getting Started

Quick Start Guide: Get started with TurboTrader.

Tutorials: Learn the more advanced functionality of our interface with some step-by-step Tutorials, or watch our Video Tutorials and follow along.

Session Points: Describes the purpose and functioning behind Session Points.

Frequently Asked Questions: Commonly asked questions and problems.

Reference

Icon Legend: The legend for the icons used in the Live Tables.

Condition Codes: The various condition codes used in the Course of Trades.